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Feedyou Platform

Feedyou s.r.o.Build, deploy, manage and scale your own AI-powered virtual assistant – all in one place!
Feedyou s.r.o.

Categories

AI + Machine Learning Customer Service

Description

Feedyou Platform is a Gartner recognized Conversational AI Platform enabling enterprises to effectively build, deploy, manage and scale advanced virtual assistants (chatbots & voicebots) from one place, effectively! Feedyou mission is to help people to get rid of repetitive and unproductive communications, tasks and processes through Conversational AI.

Feedyou Platform modules:

Omnichannel Experience – Build once, deploy anywhere – integral chat & voice channel support.
Conversation Designer – Build, manage and scale your AI-driven virtual assistants effectively through our no-code Conversation Designer tailored to non-technical users. Feedyou NLP Engine – Provide outstanding employee & customer service in any language. Powerful Analytics – Make better decisions with data and insights, collected from every interaction. Feedyou analytics provide strategic context to enhance your chatbot & voicebot performance and deliver better experience. Webhook – Integrate Feedyou Platform with the tools you already use, or discover new ways to step things up. 30+ ready-to-use integrations (CRMs, ERPs, ATS, eCommerce platforms, etc.).

Feedyou Platform & Microsoft Azure

Microsoft Azure Cloud is used to run the Feedyou Platform, where each virtual assistant solution runs in a separate resource group, reducing security risks and making the administration as smooth as possible.

Scalable – Using Microsoft Azure Functions serverless hosting and Microsoft Azure Storage Tables with unlimited level of scaling and high security. Secure – Automatic encryption of user data at rest using Microsoft Azure Cloud. GDPR Compliant – Feedyou is GDPR compliant to handle each of the hundreds of thousands of conversations automated every day.

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